Refund policy

At BAIE STUDIO, we are committed to delivering premium quality products.

We offer a 7-day exchange policy in case of any defect or issue.

🔄 Exchange Eligibility:

  • Item must be unused and in original condition
  • Must include original packaging (box & dust bag)
  • Request must be made within 7 days of delivery

❌ Non-Eligible Cases:

  • Change of mind
  • Minor variations (color/lighting difference)
  • Used or damaged items after delivery

📦 Process:

To request an exchange, contact us via WhatsApp or email with:

  • Order number
  • Issue details (with pictures if applicable)