Refund policy
At BAIE STUDIO, we are committed to delivering premium quality products.
We offer a 7-day exchange policy in case of any defect or issue.
🔄 Exchange Eligibility:
- Item must be unused and in original condition
- Must include original packaging (box & dust bag)
- Request must be made within 7 days of delivery
❌ Non-Eligible Cases:
- Change of mind
- Minor variations (color/lighting difference)
- Used or damaged items after delivery
📦 Process:
To request an exchange, contact us via WhatsApp or email with:
- Order number
- Issue details (with pictures if applicable)